Case Study on Washington State Office of Homeless Youth Systems Analysis

As principal consultant on a team through The Athena Group, Adam was contracted to serve the Washington State Office of Homeless Youth in 2019. In this project, he provided program planning, research, product development and report writing services for the client.

Working to support the ongoing systems response to Washington State’s crisis of youth homelessness, Adam provided services in support of agency staff. Focused on human-centered design, these services included designing outreach workshops to engage current and formerly homeless youth who transitioned from state care via foster care, juvenile incarceration and behavioral health. Exploring the gaps in the system with those youth, this project also engaged Adam in conducting personal interviews with a dozen young people to learn about systems gaps and explore opportunities to improve the system from their perspectives.

Finally, Adam drew together information from many sources to develop a report of activities by the Office of Homeless Youth in support of a bill designated by state legislators earlier in the year.