7 Types of Engagement

A lot of people are talking about engagement today! After 20 years of promoting the concept, its exciting to see this idea spread and become more of a universal desire and expectation.

However, a lot of people don’t actually understand what it is. It seems like everyone has an idea of what engagement means for them and nobody else! For instance,

  • When teachers talk about engagement, they’re planning learning only;
  • When salespeople talk about engagement, they’re thinking about money only;
  • When therapists talk about engagement, they’re working with feelings only;
  • And so on…

Engagement is both a lot bigger than those things, and a lot smaller at the same time. To help explain what it is, I made this graphic with 7 Types of Engagement.

Seven Types of Engagement by Adam FC Fletcher
Engagement is both a lot bigger than those things, and a lot smaller at the same time. To help explain what it is, I made this graphic with 7 Types of Engagement.

What do you think about it? Share your thoughts in the comments!

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