In 2013, Adam Fletcher provided program development, training and evaluation services to the City of Olympia Downtown Ambassadors and Clean Team under a contract with the Capitol Recovery Program.

The scope of this project was broad, and included background research, project planning, self-assessment, key informant interviews, training and coaching, and workshop facilitation.

Products created for this project included:

  • Olympia Downtown Ambassadors Core Values
  • Program Recommendations
  • Training Plan
  • Data compilation (interviews, workshops, meeting notes, etc)

The team-designed training plan focused on several issues, including team identity and culture; core values; enacting core values in work; maintaining personal engagement in work, and; engaging the community.

At the completion of the work, the Downtown Ambassadors and Clean Team enacted this plan and used it to guide their work for three years afterwards.

For more information and details, please read the Program Development Project Final Report.

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Adam F. C. Fletcher helps organizations engage people more successfully. Contact him by calling (360) 489-9680 or emailing info@adamfletcher.net.

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